This could be temporary, but if you see it again you might awant to restart Outlook." The reading pane is blank and when i double click to open the email i get an error message saying "Sorr,y we're having trouble opening this item.
the best i can do is copy it to another folder but i still can't view them.
I can't view the emails in the draft and outbox that i tried to send, i can't move it to other folders, i can't even delete them. I uncheck it and my draft and outboxs items are back. When i do check the box everything in my drafts and outbox is gone, but no sign if they got sent or not. Same problem occurs so i do the fix i did before, but this time it didn't work. Later in the day, i had to jump on a different computer and set up my email to send out more files. It helped and i was able to send the emails. I was told to go to:įile -> Email Accounts -> Change. Suddenly found that recently my emails are being sent to the outbox and not being sent. Increase the Server Timeout when you have a slow or unreliable connection.Im on the exchange server at work and i've been trying to send emails with attachments all day. Directly setting it longer than 3 minutes is not recommended as it often means that the actual issue lies somewhere else. Increasing the Server Timeout to 2 or 3 minutes may solve your issue. When the message was actually already submitted to the mail server but the acknowledgement was not received before the timeout was reached, the message will be submitted again and thus create a duplicate as well. In that case, Outlook will resubmit any message in the Outbox upon the next Send/Receive interval. When you are on a slow or unreliable connection or a connection with a high latency (like mobile connections), then it could be that you reach this timeout. This basically tells Outlook when to consider a connection as “lost” when no server responds has been received after a configured amount of time.īy default, this is 1 minute. POP3 and IMAP accounts work with Server Timeouts. When you have 3 or more accounts configured, it is recommended not to set it lower than 10 minutes.Ĭhecking for new emails too often could interfere with the sending process. As mentioned before, don’t set it lower than 5 minutes.
When your send/receive interval is set to a very short period (below 5 minutes) and your message takes a while to upload to the mail server, it could be that the next send/receive interval already started before the previous one completes.
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For steps on how to properly disable the integration, see the documentation for your virus scanner.įor more background information see " Duplicate E-mails" and " Disable virus scanner integration?". This will not put you at risk in any way. It is really recommended to disable or uninstall your virus scanner’s Outlook integration capabilities. Throughout the years, virus scanners have proven over and over again to cause more issues than they claim to solve in Outlook. When you have a virus scanner installed which integrates itself with Outlook, it will scan outgoing emails as well. Resetting your modem, router, hub, WiFi Access Point and/or other network appliances may sometimes already be the answer too even when all other network connections seem OK. In some cases, especially when you have a slow connection to your mail host, extending the mail server time-out may solve it as well. This often happens when you are using a virus scanner that integrates with Outlook or when your Send/Receive interval is set to a very short time. How can I solve this and make sure Outlook only sends out one copy again? It will send it 20-30 times but keeps the email in my Outbox saying that it hasn't been sent (although sometimes it says it's been sent but stays in the Outbox). It doesn't happen with every email with attachments, just occasionally. I'm having a problem with Outlook sending multiple copies of some emails - usually those with attachments.
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